Our values guide our behavior and work practices as we strive to enhance the lives of individuals and families; strengthen community wellbeing; and preserve our cultural heritage.

We value diversity and multiculturalism

 

 

 

 

  • We know that Victorians come from more than 200 countries, speak 260 languages and dialects, and follow 135 religious faiths.
  • Our company founders came from one of the 200 countries, speaks one of the 260 languages, and follows one of the 135 religious faiths.
  • We instinctively recognise and value multiculturalism as the migration experience thread binds us in a very special way to many in the community.
  • We recognise and value people's diversity, equality and human rights. We deliver high quality services to individuals and families regardless of cultural heritage, age or sexual orientation.

We care for people, families and communities

 

 

  • We support and empower people through our work.
  • We involve people in decisions that affect their lives.
  • We appreciate the importance of culturally appropriate services, as they relate to quality of life, and strive to provide these through our work.
  • We advocate on behalf of individuals, families and communities through our work.

We are respectful, collaborative and ethical

 

  • We treat people with fairness, objectivity, and courtesy.
  • We are inclusive and seek people's input and involvement.
  • We exist to assist, not to make profits for shareholders.

We have integrity and are accountable

  • We are professional and transparent in all our dealings.
  • We do what we say we will do.
  • We are honest and trustworthy.